Shugars D A, Hays R D, DiMatteo M R, Cretin S
School of Dentistry, University of North Carolina, Chapel Hill 27599-7450.
Med Care. 1991 Aug;29(8):728-44. doi: 10.1097/00005650-199108000-00006.
Because of the rapid changes that have occurred in the dental profession, the Dentist Satisfaction Survey (DSS) was developed to assess both facet and overall job satisfaction among dentists. The DSS was administered to a sample of 558 California general dentists. The results suggest that the DSS is a practical, reliable, and valid measure of dentists' job satisfaction. Internal consistency reliability coefficients for all facet subscales and the overall job satisfaction scale ranged from 0.60-0.92. The DSS discriminated between groups of dentists known to have different levels of job satisfaction; dentists identified by dental society presidents as being very dissatisfied scored significantly differently in the hypothesized direction on the DSS. A high correlation (r = 0.68) was found between judges' independent ratings of dentists' satisfaction based on their open-ended comments and DSS scores. While the majority of respondents were satisfied with most facets of their jobs, substantial variation was found among dentists in their levels of satisfaction.
由于牙科行业发生了迅速变化，因此开展了牙医满意度调查（DSS），以评估牙医在各个方面以及整体工作的满意度。该调查针对558名加利福尼亚州普通牙医进行了抽样。结果表明，DSS是一种实用、可靠且有效的牙医工作满意度衡量方法。所有方面子量表和整体工作满意度量表的内部一致性信度系数在0.60至0.92之间。DSS能够区分已知工作满意度不同水平的牙医群体；被牙科协会会长认定为非常不满意的牙医在DSS上的得分在假设方向上存在显著差异。基于开放式评论，法官对牙医满意度的独立评分与DSS得分之间存在高度相关性（r = 0.68）。虽然大多数受访者对工作的大多数方面感到满意，但牙医之间的满意度水平存在很大差异。
