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着装与沟通方式:患者对医生着装风格及医患互动方式的偏好。

Dress and address: patient preferences regarding doctor's style of dress and patient interaction.

作者信息

Gallagher J, Waldron Lynch F, Stack J, Barragry J

机构信息

Department of Endocrinology, AMNCH, Tallaght, Dublin.

出版信息

Ir Med J. 2008 Jul-Aug;101(7):211-3.

Abstract

We sought to determine patient preferences regarding doctor's dress styles and mode of doctors introducing themselves to patients and addressing patients. A survey of patients attending a general medical/endocrinology outpatient clinic in a tertiary referral hospital over a 6 week period was performed. 124 people completed the survey (62 male, 62 female). Mean age was 52.3 years (Range 19-84). Patients preferred to be addressed by their first name while they prefer doctors to introduce themselves by their first and last name. However the majority of patients found all forms of doctors introducing themselves acceptable. Patients preferred formal attire for both male and female doctors, with a white coat being the most preferred option. 84.5% of patients felt that doctors should wear name badges in a clearly visible place although only 26% of patients saw name badges always or almost always during a consultation. This study raises important points regarding the doctor patient interaction.

摘要

我们试图确定患者对于医生着装风格以及医生向患者自我介绍和称呼患者方式的偏好。我们对一家三级转诊医院普通内科/内分泌门诊的患者进行了为期6周的调查。124人完成了调查(男性62人,女性62人)。平均年龄为52.3岁(范围19 - 84岁)。患者希望医生称呼他们的名字,同时希望医生用全名进行自我介绍。然而,大多数患者认为医生的各种自我介绍形式都是可以接受的。患者更喜欢男女医生都着正装,其中白大褂是最受欢迎的选择。84.5%的患者认为医生应该在明显可见的位置佩戴姓名牌,尽管只有26%的患者在就诊时总能或几乎总能看到姓名牌。这项研究提出了关于医患互动的重要观点。

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