Scott Joanne, Blanshard Chloe, Child Stephen
Clinical Education and Training Unit, Level 15, Support Building, Auckland City Hospital, Park Road, Grafton, Auckland, New Zealand.
N Z Med J. 2008 Sep 22;121(1282):10-4.
Workplace bullying is a growing concern amongst health professionals. Our aim was to explore the frequency, nature, and extent of workplace bullying in an Auckland Hospital (Auckland, New Zealand).
A cross-sectional questionnaire survey of house officers and registrars at a tertiary hospital was conducted.
There was an overall response rate of 33% (123/373). 50% of responders reported experiencing at least one episode of bullying behaviour. The largest source of workplace bullying was consultants and nurses in equal frequency. The most common bullying behaviour was unjustified criticism. Only 18% of respondents had made a formal complaint.
Workplace bullying is a significant issue with junior doctors. We recommend education about unacceptable behaviours and the development of improved complaint processes.
职场霸凌在卫生专业人员中日益受到关注。我们的目的是探究奥克兰一家医院（新西兰奥克兰）职场霸凌的频率、性质和程度。
对一家三级医院的住院医生和住院总医师进行了横断面问卷调查。
总体回复率为33%（123/373）。50%的回复者报告称至少经历过一次霸凌行为。职场霸凌的最大来源是顾问医生和护士，频率相同。最常见的霸凌行为是无端批评。只有18%的受访者提出过正式投诉。
职场霸凌是初级医生面临的一个重要问题。我们建议开展关于不可接受行为的教育，并改进投诉流程。
