Robinson S E, Roth S L, Keim J, Levenson M, Flentje J R, Bashor K
Division of Psychology in Education, College of Education, Arizona State University, Tempe 85287-0611.
Res Nurs Health. 1991 Jun;14(3):223-8. doi: 10.1002/nur.4770140309.
This study was an examination of the combined ability of perceived work environment, demographic, and work-related variables to predict burnout among 314 nurses at a large metropolitan hospital. The three dimensions of burnout measured were emotional exhaustion, depersonalization, and personal accomplishment. High work pressure and low work involvement and supervisor support predicted emotional exhaustion. Task orientation, work pressure, work involvement, and age predicted both depersonalization and personal accomplishment. Burnout among nurses on each of the three work shifts also was examined. Results are discussed from the perspective of how to decrease or to prevent burnout among nurses.
本研究考察了感知到的工作环境、人口统计学变量以及与工作相关的变量共同预测一家大型都市医院314名护士职业倦怠的能力。所测量的职业倦怠的三个维度为情感耗竭、去个性化和个人成就感。高工作压力、低工作投入和低上级支持可预测情感耗竭。任务导向、工作压力、工作投入和年龄可预测去个性化和个人成就感。研究还考察了三个工作班次的护士的职业倦怠情况。从如何减少或预防护士职业倦怠的角度对研究结果进行了讨论。