Garden A M
Psychol Rep. 1991 Jun;68(3 Pt 1):963-77. doi: 10.2466/pr0.1991.68.3.963.
This paper seeks to clarify the nature of the relationship between burnout and both perceived and actual performance. A sample was chosen for whom a clear and objective measure of actual performance was available. This was a group of 95 mid-career MBA students, for whom examination scores were obtained. A questionnaire containing items assessing burnout and perceived performance was administered. There were significant positive correlations between the measure of burnout and the items assessing perceived performance, particularly those reflecting self-esteem. There was no significant association between the measure of burnout and actual performance. It is suggested that (i) a clear distinction between actual and perceived performance be made in the burnout literature; (ii) it is premature to assume burnout will lead to an actual decline in performance; (iii) the notion of deteriorating perceived performance in relation to burnout may have more to do with general feelings of self-esteem than performance or accomplishment per se.
本文旨在阐明职业倦怠与感知绩效和实际绩效之间关系的本质。选取了一个能获得明确客观实际绩效衡量指标的样本。这是一组95名处于职业生涯中期的工商管理硕士学生，获取了他们的考试成绩。发放了一份包含评估职业倦怠和感知绩效项目的问卷。职业倦怠衡量指标与评估感知绩效的项目之间存在显著正相关，尤其是那些反映自尊的项目。职业倦怠衡量指标与实际绩效之间没有显著关联。建议：（i）在职业倦怠文献中明确区分实际绩效和感知绩效；（ii）假设职业倦怠会导致实际绩效下降还为时过早；（iii）与职业倦怠相关的感知绩效恶化概念可能更多地与总体自尊感受有关，而非绩效或成就本身。
