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土耳其医生职业倦怠和工作满意度的预测因素

Predictors of burnout and job satisfaction among Turkish physicians.

作者信息

Ozyurt A, Hayran O, Sur H

机构信息

Marmara University, Faculty of Health Education (Saglik Egitim Fakultesi), E-5 Yanyol, 81420 Cevizli/Istanbul, Turkey.

出版信息

QJM. 2006 Mar;99(3):161-9. doi: 10.1093/qjmed/hcl019. Epub 2006 Feb 20.

Abstract

BACKGROUND

Burnout is associated with decreased job performance and low career satisfaction. It has a special significance in health care, where staff experience both psychological-emotional and physical stress.

AIM

To investigate levels of job satisfaction and burnout among Istanbul physicians, and the relationships between demographic characteristics, job characteristics, job satisfaction and burnout.

DESIGN

Questionnaire-based survey.

METHODS

We collected data from a randomly selected sample group of 598 physicians from different health-care institutions in Istanbul. A questionnaire regarding sociodemographic characteristics of the physicians, the Maslach Burnout Inventory (MBI) and the Minnesota Job Satisfaction Questionnaire (MSQ) were all administered during face-to-face interviews.

RESULTS

Job satisfaction was inversely correlated with emotional exhaustion and depersonalization, and positively correlated with personal accomplishment. Under multilevel regression, the most significant and common predictors of all burnout dimensions and job satisfaction were the number of vacations at individual level, and public ownership of healthcare facilities at group level. Number of shifts per month was also a significant predictor of all burnout dimensions.

DISCUSSION

Organizational efforts aimed at increasing the level of job satisfaction among physicians could help to prevent burnout.

摘要

背景

职业倦怠与工作表现下降和职业满意度低有关。在医疗保健领域,职业倦怠具有特殊意义,因为医护人员会经历心理情感和身体上的压力。

目的

调查伊斯坦布尔医生的工作满意度和职业倦怠水平,以及人口统计学特征、工作特征、工作满意度和职业倦怠之间的关系。

设计

基于问卷的调查。

方法

我们从伊斯坦布尔不同医疗机构随机抽取了598名医生组成样本组收集数据。在面对面访谈中,发放了一份关于医生社会人口学特征的问卷、马氏职业倦怠量表(MBI)和明尼苏达工作满意度问卷(MSQ)。

结果

工作满意度与情感耗竭和去个性化呈负相关,与个人成就感呈正相关。在多水平回归分析中,所有职业倦怠维度和工作满意度的最显著且常见的预测因素在个体层面是休假次数,在群体层面是医疗设施的公有制。每月轮班次数也是所有职业倦怠维度的一个显著预测因素。

讨论

旨在提高医生工作满意度水平的组织努力有助于预防职业倦怠。

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