Puriene Alina, Balciuniene Irena, Drobnys Povilas
Zalgiris Clinic Vilnius University Hospital, Zalgirio 117, LT-08217 Vilnius, Lithuania.
Stomatologija. 2008;10(3):83-8.
To find out which attributes, according to Lithuanian dentists, are the most important for a "reliable dentist".
All the 140 participants of republican dentists' conference were given a questionnaire. The response rate was 64,3%. The answers about the importance of dentist's attributes were presented on a 5-point Likert scale. The statistical data analysis, using the chi2 criterion was carried out.
The importance of behaviour during painful and unpleasant procedures, painless treatment and ability to control stressful situations was emphasized by 87%, 83% and 76% of respondents. To add, qualification, communication skills, ability to answer patient's questions clearly, respecting patient's confidentiality were accentuated as well by 78%, 82%, 84% and 74% of dentists. Although, gender was not an essential quality for 78% of respondents, 62% of them reported that dentist's age was very important. Those, who are over 30, emphasized the value of erudition (chi2=0.464; p<0.01), punctuality (chi2=25.467; p=0.001), specialization (chi2=15.808; p<0.05), low treatment cost (chi2=17.393; p<0.05) more significantly than their younger colleagues. No need to wait for a dentist's appointment was appreciated more by respondents, whose work experience is over 30 years (chi2=20.601; p<0.05).
Most Lithuanian dentists emphasized the importance of pain management, painless treatment, behaviour during painful and unpleasant procedures, communication skills and ability to answer patient's questions clearly, which are vital for a "reliable dentist".
根据立陶宛牙医的看法，找出对于“可靠的牙医”而言哪些特质最为重要。
向共和制牙医会议的所有140名参与者发放问卷。回复率为64.3%。关于牙医特质重要性的答案采用5级李克特量表呈现。运用卡方检验进行统计数据分析。
87%、83%和76%的受访者强调了在痛苦和不愉快的治疗过程中的行为、无痛治疗以及控制压力情境的能力的重要性。此外，78%、82%、84%和74%的牙医还强调了资质、沟通技巧、清晰回答患者问题的能力以及尊重患者隐私的重要性。尽管78%的受访者认为性别并非关键特质，但62%的受访者表示牙医的年龄非常重要。30岁以上的人比年轻同事更显著地强调学识（卡方 = 0.464；p < 0.01）、守时（卡方 = 25.467；p = 0.001）、专业（卡方 = 15.808；p < 0.05）、低治疗成本（卡方 = 17.393；p < 0.05）的价值。工作经验超过30年的受访者更看重无需等待牙医预约（卡方 = 20.601；p < 0.05）。
大多数立陶宛牙医强调疼痛管理、无痛治疗、在痛苦和不愉快治疗过程中的行为、沟通技巧以及清晰回答患者问题的能力的重要性，这些对于“可靠的牙医”至关重要。
