Hofoss Dag, Deilkås Ellen
Health Services Research Unit, Akershus University Hospital, Lørenskog, Norway.
Scand J Public Health. 2008 Nov;36(8):812-7. doi: 10.1177/1403494808096168.
Patient safety improvement is a healthcare priority worldwide. Pioneer research reports include the 1984 Harvard Medical Practice Study, and the 1999 report "To err is human''. Patient safety research is expanding rapidly. Among the Scandinavian countries, Denmark is the patient safety improvement leader, and Norway is the laggard, having only recently institutionalized safety research and then having started with industrial safety research, and only recently having expanded into patient safety research.
To produce a roadmap for patient safety research, indicating three main roadforks. Patient safety research can be conducted along a number of lines. To identify patient safety problems and come up with ideas for patient safety improvement one can investigate 1) particular cases of adverse events, 2) the design of healthcare delivery systems, or 3) the culture of the care-giving institutions. The study of safety culture can be subdivided into the study of organization culture in general (and in particular of leadership culture) and the study of patient safety culture. The article provides a number of references to existing instruments of patient safety research.
Qualitative interpretation of the referenced literature.
Scrutinizing adverse events for errors is health care's traditional way of improving patient safety. The idea of rethinking the design of care delivery systems has been accompanied by claims of modernity. The study of patient safety culture is the most recent approach. The three approaches are discussed in separate sub-chapters.
Although chronology suggests a developmental trend, the three approaches should not necessarily be seen as steps up the ladder of evolution. Each approach does have its merits.
提高患者安全是全球医疗保健的首要任务。开创性的研究报告包括1984年的《哈佛医疗实践研究》以及1999年的报告《人皆会犯错》。患者安全研究正在迅速扩展。在斯堪的纳维亚国家中,丹麦是提高患者安全的领先者,而挪威则是落后者,该国直到最近才将安全研究制度化,然后从工业安全研究起步,并且直到最近才扩展到患者安全研究领域。
制定一份患者安全研究路线图,指出三个主要分支点。患者安全研究可以沿着多条路线进行。为了识别患者安全问题并提出改进患者安全的想法,可以调查:1)不良事件的具体案例;2)医疗服务提供系统的设计;3)护理机构的文化。安全文化研究可以细分为一般组织文化(特别是领导文化)的研究和患者安全文化的研究。本文提供了许多现有患者安全研究工具的参考文献。
对参考文献进行定性解读。
仔细检查不良事件中的错误是医疗保健领域提高患者安全的传统方法。重新思考医疗服务提供系统设计的想法伴随着现代性的主张。患者安全文化研究是最新的方法。这三种方法在单独的子章节中进行了讨论。
尽管从时间顺序上看有发展趋势,但这三种方法不一定应被视为进化阶梯上的步骤。每种方法都有其优点。