Jumaa Mansour Olawale
L4T-Leadership For Today, A Chartered Management Institute Approved Centre for Management and Leadership Development, Burgess Hill, West Sussex, UK.
J Nurs Manag. 2008 Nov;16(8):992-9. doi: 10.1111/j.1365-2834.2008.00953.x.
The aim of this commentary is to raise awareness about the apparent lack of formal activities and the paucity of published papers in nursing leadership development at the board level in the United Kingdom (UK). The paper suggests a way forward.
The author has been serving at a board level, within and outside of nursing, locally, nationally and internationally since 1988. His current experience as an active board member and honorary treasurer of a leading charity organization in the Southeast of England and participation on a Board Leadership Development programme in the United States of America (USA) led to the need to write this commentary.
Leadership at the board level is different because the board is the governing body of an organization. The board has overall responsibility for running the organization. The overall duty is to manage less and LEAD more. The need for this type of leadership is on the increase because these are turbulent days in the healthcare industry. This growing trend witnesses increasing and greater demand from key stakeholders for nursing and healthcare services: rising exposure to liability and litigation; a demand for stronger accountability and questioning of the nature and delivery of nursing and healthcare services. Effective and successful leadership judgment is made based on both numbers [efficient resources utilization (RU)] and stories [effective client/patient satisfaction (CS)].
Nurses and others in the healthcare industry need to guide against the leadership myths that: 'everyone can be a leader'; 'leaders deliver business (service) results'; 'people who get to the top are leaders'; and 'that leaders are great coaches'. This commentary demonstrates these myths could be converted to become realities through developing and possessing most if not all the knowledge, skills and attitudes implicated in the Effective Board Leadership Capabilities Development Profile presented in this paper.
Possessing board level leadership capabilities is significant to nursing management and leadership from three key perspectives: the need for nurses to become 'recognized' leaders of the healthcare industry; possessing the knowledge, skills and attitudes relevant for effective board leadership; and the need to use the technology of the 21st century to aspire to an essentially intentionally global nursing community.
本评论的目的是提高人们对英国董事会层面护理领导力发展方面明显缺乏正式活动以及发表论文数量稀少的认识。本文提出了一条前进的道路。
自1988年以来,作者一直在董事会层面任职,涉及护理领域内外,包括地方、国家和国际层面。他目前作为英格兰东南部一家领先慈善组织的活跃董事会成员和名誉司库的经历,以及参与美国的董事会领导力发展项目,促使他撰写了这篇评论。
董事会层面的领导力有所不同,因为董事会是组织的管理机构。董事会对组织的运营负有全面责任。总体职责是少管理多引领。这种领导力的需求在增加,因为医疗行业正处于动荡时期。这一增长趋势见证了关键利益相关者对护理和医疗服务的需求不断增加且要求更高:面临越来越多的责任和诉讼风险;对更强问责制的需求以及对护理和医疗服务性质与提供方式的质疑。有效的领导判断基于数据[高效资源利用(RU)]和事例[有效的客户/患者满意度(CS)]。
医疗行业的护士及其他人员需要警惕以下领导力误区:“每个人都能成为领导者”;“领导者能带来业务(服务)成果”;“处于高层的人就是领导者”;“领导者是优秀的教练”。本评论表明,通过培养并具备本文所呈现的有效董事会领导能力发展概况中所涉及的大部分(如果不是全部)知识、技能和态度,这些误区可以转变为现实。
从三个关键角度来看,具备董事会层面的领导能力对护理管理与领导力具有重要意义:护士需要成为医疗行业“公认”的领导者;拥有与有效董事会领导相关的知识、技能和态度;以及需要利用21世纪的技术,致力于打造一个本质上具有全球视野的护理群体。