儿科日间病房：家长的期望、认知与满意度。
A paediatric day ward: parental expectations, perceptions, and satisfaction.
作者信息
Graham D A, Abbott G D, Dawson K P
机构信息
Department of Paediatrics, Christchurch Hospital.
出版信息
N Z Med J. 1991 Sep 25;104(920):405-7.
PMID:1923087
Abstract
OBJECT
to evaluate an acute paediatric day ward service from the parental perspective.
METHODS
parental interview using structured questionnaire.
RESULTS
overall satisfaction with the day ward concept and practice was high. Specific delays in the admission and management process were highlighted, as were concerns over practical issues such as parking facilities, pharmacy support, and perceived staff workload.
CONCLUSIONS
the broad aims of the unit are being met. Areas for potential improvement are defined and discussed.
摘要
目的
从家长的角度评估急性儿科日间病房服务。
方法
使用结构化问卷对家长进行访谈。
结果
对日间病房的理念和实践总体满意度较高。指出了入院和管理过程中的具体延误，以及对停车设施、药房支持和感知到的工作人员工作量等实际问题的担忧。
结论
该科室的总体目标正在实现。确定并讨论了潜在的改进领域。
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