Dawson K P, Mogridge N
Department of Paediatrics, Christchurch School of Medicine.
N Z Med J. 1991 Jan 23;104(904):12-3.
The parents of 206 children admitted to a paediatric department completed a structured questionnaire, 4-6 days after their child's discharge from hospital. The aim of the study was to assess the parents perceptions of the quality of care given over a range of measures. Overall satisfaction was in the order of 86%. Areas of discontent were in the admission process, information about available hospital facilities and information on the future management of the child's illness.
206名儿科住院患儿的家长在孩子出院4至6天后完成了一份结构化问卷。该研究的目的是评估家长对一系列护理质量指标的看法。总体满意度约为86%。不满意的方面包括入院流程、医院现有设施信息以及孩子疾病的后续管理信息。