Zeh A, Schablon A, Wohlert C, Richter D, Nienhaus A
Berufsgenossenschaft für Gesundheitsdienst und Wohlfahrtspflege, Grundlagen der Prävention und Rehabilitation, Fachbereich Gesundheitsschutz, Pappelallee 35/37, Hamburg.
Gesundheitswesen. 2009 Aug;71(8-9):449-59. doi: 10.1055/s-0029-1192027. Epub 2009 Mar 26.
For many people working in the care sector, aggression and violence are part of their everyday working life. In order to obtain an overview of the occurrence of violence and aggression in care-related jobs, the current literature on this topic has been analysed. Most published studies are in English and refer to psychiatric facilities. There are fewer analyses of facilities that provide care for the elderly, and facilities that look after people with disabilities have been analysed even less frequently. The German as well as the English literature provides no clues as to the valid prevalence rates in the various fields of the health sector. It is particularly difficult to comment on the prevalence rates because different tools have been used to collect the information. In addition, the definitions of violence and aggression used differ from study to study. In the present article, we introduce fourteen tools that have been developed to record aggressive behaviour towards others. The choice of the tools should be based on the choice of the target group. There are hints indicating that the Staff Observation Aggression Scale-Revised (SOAS-R) is the most suitable tool to record aggressive behaviour prospectively across all fields in the health care sector.
对于许多从事护理行业的人来说，攻击和暴力是他们日常工作生活的一部分。为了全面了解护理相关工作中暴力和攻击行为的发生情况，对当前关于该主题的文献进行了分析。大多数已发表的研究是英文的，且涉及精神科设施。对为老年人提供护理的设施的分析较少，而对照顾残疾人的设施的分析则更为罕见。德语和英语文献均未提供有关卫生部门各个领域有效患病率的线索。由于使用了不同的工具来收集信息，因此很难对患病率进行评论。此外，不同研究中对暴力和攻击行为的定义也有所不同。在本文中，我们介绍了十四种用于记录对他人攻击行为的工具。工具的选择应基于目标群体的选择。有迹象表明，修订后的员工观察攻击量表（SOAS-R）是前瞻性记录医疗保健部门所有领域攻击行为的最合适工具。
