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跨专业重症监护病房团队互动与医疗危机:一项定性研究。

Interprofessional intensive care unit team interactions and medical crises: a qualitative study.

作者信息

Piquette Dominique, Reeves Scott, Leblanc Vicki R

机构信息

Department of Critical Care, Sunnybrook Health Sciences Centre, Wilson Centre, University Health Network & University of Toronto, Toronto, Ontario, Canada.

出版信息

J Interprof Care. 2009 May;23(3):273-85. doi: 10.1080/13561820802697818.

Abstract

Research has suggested that interprofessional collaboration could improve patient outcomes in the intensive care unit (ICU). Maintaining optimal interprofessional interactions in a setting where unpredictable medical crises occur periodically is however challenging. Our study aimed to investigate the perceptions of ICU health care professionals regarding how acute medical crises affect their team interactions. We conducted 25 semi-structured interviews of ICU nurses, staff physicians, and respiratory therapists. All interviews were audio-taped and transcribed, and the analysis was undertaken using an inductive thematic approach. Our data indicated that the nature of interprofessional interactions changed as teams passed through three key temporal periods around medical crises. During the "pre-crisis period", interactions were based on the mutual respect of each other's expertise. During the "crisis period", hierarchical interactions were expected and a certain lack of civility was tolerated. During the "post-crisis period", divergent perceptions emerged amongst health professionals. Post-crisis team dispersion left the nurses with questions and emotions not expressed by other team members. Nurses believed that systematic interprofessional feedback sessions held immediately after a crisis could address some of their needs. Further research is needed to establish the possible benefits of strategies addressing ICU health care professionals' specific needs for interprofessional feedback after a medical crisis.

摘要

研究表明,跨专业协作可改善重症监护病房(ICU)的患者治疗效果。然而,在一个定期发生不可预测医疗危机的环境中维持最佳的跨专业互动具有挑战性。我们的研究旨在调查ICU医护人员对急性医疗危机如何影响其团队互动的看法。我们对ICU护士、住院医师和呼吸治疗师进行了25次半结构化访谈。所有访谈都进行了录音和转录,并采用归纳主题法进行分析。我们的数据表明,随着团队在医疗危机前后经历三个关键时期,跨专业互动的性质发生了变化。在“危机前时期”,互动基于对彼此专业知识的相互尊重。在“危机时期”,需要层级互动,一定程度的不文明行为也被容忍。在“危机后时期”,医护人员出现了不同的看法。危机后团队的分散让护士们产生了其他团队成员未表达的疑问和情绪。护士们认为,危机后立即举行系统的跨专业反馈会议可以满足他们的一些需求。需要进一步研究,以确定针对ICU医护人员在医疗危机后对跨专业反馈的特定需求的策略可能带来的益处。

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