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情绪劳动:披露癌症。

Emotion work: disclosing cancer.

机构信息

Cancer Disparities Research Group, San Francisco State University, 1600 Holloway, EP 103, San Francisco, CA 94132, USA.

出版信息

Support Care Cancer. 2010 Feb;18(2):205-15. doi: 10.1007/s00520-009-0646-y. Epub 2009 May 12.

Abstract

INTRODUCTION

Breast cancer remains one of the leading causes of morbidity and mortality for all women in the US. Current research has focused on the psychological relationship and not the sociological relationship between emotions and the experience of breast cancer survivors. This paper focuses on the emotion work involved in self-disclosing a breast cancer diagnosis in a racially or ethnically diverse population.

METHODS

The participants (n = 176) selected for this study were African American, Asian American, Latina, and Caucasian women who had been diagnosed with stages 0, I, or II breast cancer within the past 4 years. They completed an in-depth qualitative interview on self-disclosure and social support.

FINDINGS

The results indicate self-disclosing was done at a time when important decisions about treatment needed to be made. Different strategies for disclosure were used, all of which entailed emotion work. Respondents talked about the various elements of emotion work in the disclosure process including: managing others' worry, protecting and soothing others, and educating and instructing others. For many respondents, disclosure without calculating emotional management meant opening up to others which meant support and an increase in emotional resources.

CONCLUSIONS

The findings in this paper have implications for women with breast cancer and demonstrate the need for women to be involved in honest disclosure and less emotional management of others' feelings. There is also a need for education about the nature of the cancer experience among people who are not well educated about the treatment and consequences of cancer. This need may be even stronger among racial and ethnic minorities.

摘要

简介

乳腺癌仍然是美国所有女性发病率和死亡率的主要原因之一。目前的研究集中在情绪与乳腺癌幸存者的经历之间的心理关系上,而不是社会学关系。本文重点研究了在种族或民族多样化的人群中自我披露乳腺癌诊断时所涉及的情绪工作。

方法

本研究选择了 176 名参与者,她们均为非裔美国女性、亚裔美国女性、拉丁裔女性和白人女性,在过去 4 年内被诊断为 0 期、I 期或 II 期乳腺癌。她们完成了关于自我披露和社会支持的深入定性访谈。

结果

结果表明,自我披露是在需要做出关于治疗的重要决定的时候进行的。使用了不同的披露策略,所有这些策略都涉及情绪工作。受访者谈到了披露过程中情绪工作的各个方面,包括:管理他人的担忧、保护和安慰他人、以及教育和指导他人。对许多受访者来说,不计算情绪管理的披露意味着向他人敞开心扉,这意味着获得支持和增加情感资源。

结论

本文的研究结果对乳腺癌女性具有启示意义,表明女性需要参与坦诚的披露,减少对他人情绪的管理。对于那些对癌症治疗和后果了解甚少的人来说,也需要进行有关癌症经历性质的教育。对于种族和少数民族来说,这种需求可能更加强烈。

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