Geist Monica R
University of Northern Colorado, McKee Hall 531, Campus Box 124, Greeley, CO 80639, USA.
Eval Program Plann. 2010 May;33(2):147-54. doi: 10.1016/j.evalprogplan.2009.06.006. Epub 2009 Jun 21.
Involving stakeholders can greatly impact evaluation results. The Delphi method, a consensus-building tool, is a promising process to promote and encourage involvement from all stakeholders during the evaluation framing process. The Delphi method removes geographic challenges and time boundaries allowing all stakeholders to participate. The Delphi method uses a series of surveys interspersed with controlled feedback designed to gather information and build consensus without requiring face-to-face meetings. Two different formats of the Delphi method, a paper-and-pencil, postal-mail version and a web-based, real-time computer version are compared in this study. Both versions of the Delphi were administered to a non-profit community based organization as part of framing an evaluation. Participation rates were better with the paper-pencil version. The quantity and quality of data collected were comparable in both versions.
让利益相关者参与进来会极大地影响评估结果。德尔菲法作为一种建立共识的工具，是在评估框架制定过程中促进和鼓励所有利益相关者参与的一种很有前景的方法。德尔菲法消除了地理障碍和时间限制，使所有利益相关者都能参与。该方法通过一系列穿插有可控反馈的调查来收集信息并达成共识，无需面对面会议。本研究比较了德尔菲法的两种不同形式，即纸笔邮寄版和基于网络的实时计算机版。作为评估框架制定的一部分，两种版本的德尔菲法都应用于一个非营利性社区组织。纸笔版本的参与率更高。两个版本收集的数据在数量和质量上相当。
