Kazmi Rubina, Amjad Shehla, Khan Delawar
Department of Management Sciences, COMSATS Institute of Information Technology, Abbottabad, Pakistan.
J Ayub Med Coll Abbottabad. 2008 Jul-Sep;20(3):135-9.
Doctors especially house officers are under a great deal of stress related to a variety of occupational stressors. Occupational stressors contribute to organizational inefficiency, high staff turnover, absenteeism due to sickness, decreased quality, and quantity of practice, increased costs of health care, and decreased job satisfaction. One of the organizational outcomes that affected by occupational stress is job performance. The purpose of the present study was to investigate the effect of job stress on job performance.
The universe of the study is District Abbottabad and the complete population of house officers was targeted which were present at that time were 55. The data obtained through questionnaire was analyzed using the statistical methods including descriptive statistics, Spearman's correlation and multiple regression.
The analysis showed strong support for the hypothesis that there is an inverse relationship between job stress and job performance indicating that there is high job stress in the house officers, resulting in low job performance.
Correct stress management should start from improved health and good intrapersonal relationships. The prevention and management of workplace stress requires organizational level interventions, because it is the organization that creates the stress. Success in managing and preventing stress will depend on the culture in the organization. A culture of openness and understanding, rather than of criticism, is essential. Those house officers who had high level of job stress had low job performance. All the factors affected male house officers more than the female house officers.
医生尤其是住院医师面临着与各种职业压力源相关的巨大压力。职业压力源会导致组织效率低下、员工高流动率、因病旷工、医疗服务质量和数量下降、医疗保健成本增加以及工作满意度降低。受职业压力影响的组织成果之一是工作绩效。本研究的目的是调查工作压力对工作绩效的影响。
本研究的范围是阿伯塔巴德地区，目标是当时在场的全体住院医师，共55人。通过问卷调查获得的数据使用包括描述性统计、斯皮尔曼相关性和多元回归在内的统计方法进行分析。
分析有力地支持了工作压力与工作绩效之间存在负相关的假设，表明住院医师工作压力大，导致工作绩效低。
正确的压力管理应从改善健康和良好的人际关系入手。工作场所压力的预防和管理需要组织层面的干预，因为是组织造成了压力。压力管理和预防的成功将取决于组织的文化。开放和理解的文化，而不是批评的文化，至关重要。那些工作压力大的住院医师工作绩效低。所有因素对男性住院医师的影响比对女性住院医师的影响更大。
