Lupiáñez-Villanueva Francisco, Mayer Miquel Angel, Torrent Joan
Information and Communication Department, Open University of Catalonia, Catalonia, Spain.
Inform Health Soc Care. 2009 Sep;34(3):117-26. doi: 10.1080/17538150903102265.
The Internet has become one of the main drivers of e-health. Whilst its impact and potential is being analysed, the Web 2.0 phenomenon has reached the health field and has emerged as a buzzword that people use to describe a wide range of online activities and applications. The aims of this article are: to explore the opportunities and challenges of the Web 2.0 within the health care system and to identify the gap between the potential of these online activities and applications and the empirical data. The analysis is based on: online surveys to physicians, nurses, pharmacist and patient support groups; static web shot analysis of 1240 web pages and exploration of the most popular Web 2.0 initiatives. The empirical results contrast with the Web 2.0 trends identified. Whereas the main characteristic of the Web 2.0 is the opportunity for social interaction, the health care system at large could currently be characterised by: a lack of interactive communication technologies available on the Internet; a lack of professional production of health care information on the Internet, and a lack of interaction between these professionals and patients on the Internet. These results reveal a scenario away from 2.0 trends.
互联网已成为电子健康的主要驱动力之一。在对其影响和潜力进行分析的同时，Web 2.0现象已进入健康领域，并成为人们用来描述广泛在线活动和应用的流行语。本文的目的是：探讨Web 2.0在医疗保健系统中的机遇与挑战，并确定这些在线活动和应用的潜力与实证数据之间的差距。分析基于：对医生、护士、药剂师和患者支持团体的在线调查；对1240个网页的静态网页截图分析以及对最流行的Web 2.0举措的探索。实证结果与所确定的Web 2.0趋势形成对比。虽然Web 2.0的主要特征是社交互动的机会，但整个医疗保健系统目前的特点可能是：互联网上缺乏可用的交互式通信技术；互联网上缺乏专业的医疗保健信息制作；以及这些专业人员与患者在互联网上缺乏互动。这些结果揭示了一种与2.0趋势背道而驰的情况。
