血液透析工作人员的压力、工作满意度与职业倦怠调查
A survey of stress, job satisfaction and burnout among haemodialysis staff.
作者信息
Ross Jamie, Jones Julia, Callaghan Patrick, Eales Sarah, Ashman Neil
机构信息
Department of Mental Health and Learning Disability, City University, London, UK.
出版信息
J Ren Care. 2009 Sep;35(3):127-33. doi: 10.1111/j.1755-6686.2009.00102.x.
BACKGROUND
Burnout, psychological distress and job satisfaction experienced by healthcare workers in general are well documented in the literature; however, there is a paucity of research that focuses on the experiences of haemodialysis staff.
METHOD
The study investigates burnout, psychological distress and job satisfaction in a sample of 50 haemodialysis staff from two units in one National Health Service (NHS) trust in London, England, using the Maslach Burnout Inventory (MBI), General Health Questionnaire (GHQ-12) and the Minnesota Satisfaction Questionnaire (MSQ).
RESULTS
The majority of staff did not experience burnout or psychological distress and were satisfied with their jobs. However, some participants had low personal accomplishment and were dissatisfied with certain areas of their jobs. Age and length of haemodialysis experience were associated with burnout, job satisfaction and psychological distress.
CONCLUSIONS
Older staff and staff with a greater length of service in haemodialysis have higher levels of burnout, psychological distress and job dissatisfaction.
背景
医护人员普遍存在的职业倦怠、心理困扰和工作满意度在文献中有充分记载；然而，针对血液透析工作人员经历的研究却很少。
方法
本研究使用马氏职业倦怠量表（MBI）、一般健康问卷（GHQ - 12）和明尼苏达满意度问卷（MSQ），对来自英国伦敦一家国民保健服务（NHS）信托机构两个科室的50名血液透析工作人员进行抽样调查，以研究职业倦怠、心理困扰和工作满意度。
结果
大多数工作人员没有经历职业倦怠或心理困扰，并且对工作感到满意。然而，一些参与者个人成就感较低，对工作的某些方面不满意。年龄和血液透析工作年限与职业倦怠、工作满意度和心理困扰相关。
结论
年龄较大的工作人员以及血液透析工作年限较长的工作人员职业倦怠、心理困扰和工作不满程度较高。
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