社会支持对约旦医院护士压力-满意度关系的调节作用。
The moderating effect of social support on the stress-satisfaction relationship among Jordanian hospital nurses.
机构信息
College of Nursing, Jordan University of Science and Technology, Irbid, Jordan.
出版信息
J Nurs Manag. 2009 Nov;17(7):870-8. doi: 10.1111/j.1365-2834.2009.01007.x.
AIM
To investigate the moderating effect of social support from co-workers and supervisors on the stress-satisfaction relationship among Jordanian hospital nurses.
DESIGN
A correlational descriptive survey was used to investigate this effect among a convenience sample of 288 hospital nurses in Jordan.
METHODS
Data were collected using a set of questionnaires that included the Nursing Stress Scale, the McCloskey/Mueller Satisfaction Scale, the Sargent and Terry Scale, and the demographic form.
RESULTS
Perceived social support from both co-workers and supervisors enhanced the level of perceived job satisfaction. Hierarchical regression analysis showed that 33% of the variation in job satisfaction was explained by the background variables, job stress, social support from co-workers, social support from supervisors, and the interaction between job stress and social support from both co-workers and supervisors.
CONCLUSION
The results indicated the importance of the moderating effects of social support from both co-workers and supervisors on nurses' job satisfaction.
IMPLICATIONS FOR NURSING MANAGEMENT
Social support groups in the workplace can be paramount in enhancing the level of nurses' job satisfaction.
目的
调查约旦医院护士工作场所同事和主管支持对压力-满意度关系的调节作用。
设计
本研究采用相关性描述性调查，对约旦的 288 名医院护士进行了便利抽样调查。
方法
使用一套问卷收集数据，包括护理压力量表、麦克克洛斯基/穆勒满意度量表、萨金特和特里量表以及人口统计学表格。
结果
同事和主管感知到的社会支持均提高了工作满意度。层次回归分析显示，工作背景变量、工作压力、同事支持、主管支持以及工作压力与同事和主管支持的交互作用解释了 33%的工作满意度变化。
结论
结果表明，同事和主管的社会支持对护士工作满意度的调节作用很重要。
对护理管理的意义
工作场所的社会支持团体对于提高护士的工作满意度至关重要。
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