Institute of Social Sciences, Department of Management and Business Administration, Sakarya University, Sakarya, Turkey.
Nurs Health Sci. 2009 Dec;11(4):410-6. doi: 10.1111/j.1442-2018.2009.00475.x.
In many countries currently, health-care professionals experience burnout in their professional life. This study explored the relationship between burnout, and role conflict and role ambiguity in nurses and physicians at a university hospital in Turkey. The data were collected by questionnaires that included sociodemographic variables, Maslach's Burnout Inventory (MBI), and Rizzo's Role Conflict and Role Ambiguity Scales. Two hundred and fifty one health-care professionals (170 physicians and 81 nurses) responded to the survey. There was a strong positive correlation between the MBI and Rizzo's Role Conflict and Role Ambiguity Scales. The nurses showed significantly higher levels of role conflict, role ambiguity, and burnout compared to the physicians. A multiple regression analysis showed that role conflict and role ambiguity might help to explain the higher level of burnout experienced by the nurses compared to the physicians. Future research is needed to develop preventive measures for the burnout of health-care professionals.
在许多国家，医疗保健专业人员在其职业生涯中经历职业倦怠。本研究探讨了土耳其一所大学医院护士和医生的倦怠与角色冲突和角色模糊之间的关系。数据通过问卷收集，问卷包括人口统计学变量、Maslach 职业倦怠量表（MBI）和 Rizzo 的角色冲突和角色模糊量表。251 名医疗保健专业人员（170 名医生和 81 名护士）对调查做出了回应。MBI 与 Rizzo 的角色冲突和角色模糊量表之间存在强烈的正相关关系。与医生相比，护士表现出更高水平的角色冲突、角色模糊和倦怠。多元回归分析表明，角色冲突和角色模糊可能有助于解释与医生相比，护士经历更高水平的倦怠的原因。需要进一步研究以制定针对医疗保健专业人员职业倦怠的预防措施。
