Tarrant Theresa, Sabo Carolyn E
University of Nevada Las Vegas, Las Vegas, Nevada, USA.
Nurs Adm Q. 2010 Jan-Mar;34(1):72-82. doi: 10.1097/NAQ.0b013e3181c95eb5.
This article reports the results of a cross-sectional correlational survey design of nurse executives' (NEs') views on role conflict, role ambiguity, job satisfaction, and depression. A total of 380 surveys were returned from 1000 randomly selected participants. Four instruments were utilized, 1 for demographic data and 3 established instruments. Results indicated that the respondents had low to moderate amounts of role ambiguity, high levels of job satisfaction, low levels of depression, a negative relationship between role conflict and role ambiguity and job satisfaction, and a positive relationship between role conflict and depression. Furthermore, although levels of role conflict are decreasing, levels of role ambiguity are increasing. Neither educational level nor age was related to the dependent variables. Role conflict and role ambiguity are both forms of role stress. This study indicates that stress levels are not overwhelming to the NE and may be encouraging development of required skills. Healthcare organizations will continue to evolve and increase in complexity putting pressure on NEs in their many roles. Although this study did not consider strategies for coping with stress, this important avenue needs to be considered as NEs move forward with more extensive roles in the leadership of our healthcare system.
本文报告了一项关于护士管理人员(NEs)对角色冲突、角色模糊、工作满意度和抑郁看法的横断面相关调查设计的结果。从1000名随机选取的参与者中总共收回了380份调查问卷。使用了四种工具,一种用于收集人口统计学数据,另外三种是已有的工具。结果表明,受访者的角色模糊程度为低到中等,工作满意度较高,抑郁程度较低,角色冲突与角色模糊以及工作满意度之间呈负相关,角色冲突与抑郁之间呈正相关。此外,虽然角色冲突水平在下降,但角色模糊水平在上升。教育程度和年龄均与因变量无关。角色冲突和角色模糊都是角色压力的形式。本研究表明,压力水平对护士管理人员来说并非难以承受,可能还会促进所需技能的发展。医疗保健组织将继续发展并日益复杂,这给承担多种角色的护士管理人员带来压力。尽管本研究未考虑应对压力的策略,但随着护士管理人员在我们医疗保健系统的领导中承担更广泛的角色,这一重要途径需要加以考虑。