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医院护士工作满意度的文献回顾。

Hospital nurses' job satisfaction: a literature review.

机构信息

Institute of Health Sciences, University of Oulu, 90220 Oulu, Finland.

出版信息

J Nurs Manag. 2009 Dec;17(8):1002-10. doi: 10.1111/j.1365-2834.2009.01028.x.

Abstract

AIM

A literature review of nurses' job satisfaction.

BACKGROUND

Little is known about factors evoking job satisfaction among nurses, whereas more is known about stress, burnout and dissatisfaction. The positive viewpoint is an important research area and needs to be studied.

METHODS

Original studies were accessed by a systematic search from electronic databases (Abi/Inform, PsycINFO, Cinahl and Medline Ovid) using the keywords 'nurses' and 'job satisfaction' and chosen by certain criteria. The data chosen for this review consist of 21 scientific articles. Data were analysed using content analysis.

RESULTS

and conclusions Most of the studies are quantitative studies, the majority of them were conducted in the United States. Job satisfaction at work varies in different specialty areas of nursing work. Two significant themes in job satisfaction are interpersonal relationships between nurses and patient care. Different ways of organizing work are also relevant for job satisfaction.

IMPLICATIONS FOR NURSING MANAGEMENT

Nurse managers have a strong role in promoting nurses' job satisfaction: attention should be paid especially to strengthening nurses' interpersonal relationships and facilitate nurses' capacity to deliver high-quality patient care.

摘要

目的

护士工作满意度的文献回顾。

背景

尽管人们对引发护士工作满意度的因素了解甚少,但对压力、倦怠和不满却了解更多。积极的观点是一个重要的研究领域,需要加以研究。

方法

通过系统搜索电子数据库(Abi/Inform、PsycINFO、Cinahl 和 Medline Ovid),使用关键词“护士”和“工作满意度”获取原始研究,并通过一定标准进行选择。本综述选择的数据由 21 篇科学文章组成。使用内容分析法对数据进行分析。

结果

和结论大多数研究都是定量研究,其中大多数在美国进行。护士工作中的工作满意度在不同的护理工作专业领域有所不同。工作满意度的两个重要主题是护士之间的人际关系和患者护理。不同的工作组织方式也与工作满意度有关。

对护理管理的启示

护士管理者在促进护士工作满意度方面发挥着重要作用:应特别注意加强护士的人际关系,促进护士提供高质量的患者护理。

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