Chou Chun-Chen, Chang Pei-Li, Lee Kuan-Hui, Lee Ting-Ting
Department of Nursing, National Taipei College of Nursing, ROC.
Hu Li Za Zhi. 2009 Dec;56(6):76-80.
As the proportion of elderly in society continues to rise, telecare, using advanced information and communication technologies, has become a mainstream trend in healthcare for this client group. Providing individualized services and assisting in health management and health promotion should be priority concerns in implementing telecare programs for the elderly. The physical and psychological needs of each elderly patient are unique. If these needs go unsatisfied despite a well-equipped environment and creative technological services, we will have failed to realize fully the potential benefits of the telecare medium. Educating case managers, who both deliver medical care and coordinate healthcare resources, is critical to telecare program success. This article, based on Watson's caring theory, illustrates the importance of considering account user needs in developing information technology tools. Such may provide a reference to medical personnel responsible for implementing telecare programs in the future.
随着社会老年人口比例持续上升，利用先进信息通信技术的远程护理已成为针对这一客户群体的医疗保健主流趋势。在为老年人实施远程护理项目时，提供个性化服务以及协助进行健康管理和健康促进应成为优先关注的问题。每位老年患者的生理和心理需求都是独特的。如果尽管有设备完善的环境和创新的技术服务，但这些需求仍未得到满足，那么我们就未能充分实现远程护理媒介的潜在益处。对既提供医疗护理又协调医疗资源的个案管理人员进行培训，对远程护理项目的成功至关重要。本文基于沃森关怀理论，阐述了在开发信息技术工具时考虑用户需求的重要性。这可能为未来负责实施远程护理项目的医务人员提供参考。
