health-mic Special Interest Group, Health Informatics Society of Australia, Melbourne, VIC, Australia.
Med J Aust. 2010 Jan 4;192(1):42-3. doi: 10.5694/j.1326-5377.2010.tb03401.x.
Significant problems in health care, such as access block and long waiting lists for elective surgery, have led to calls for keeping hospital occupancy at no more than 85%. It is elementary queueing theory that a finite-capacity system with variable demand cannot sustain both full utilisation and full availability. However, the statement that there is a single level of ideal or safe occupancy suitable for all situations is a simplistic interpretation and application of the underlying science. We argue that specific study and action are necessary to understand and deal with the problems of long waiting lists and access block in any given health care facility.
医疗保健方面存在重大问题,例如接诊瓶颈和择期手术的长时间候诊名单,这导致人们呼吁将医院入住率保持在 85%以下。排队论的基本原理表明,一个具有可变需求的有限容量系统不可能同时实现充分利用和充分可用性。然而,关于存在一个适用于所有情况的理想或安全入住率水平的说法,是对基础科学的一种简单化解释和应用。我们认为,需要进行具体研究和采取行动,以了解和处理任何特定医疗保健机构中存在的长时间候诊名单和接诊瓶颈问题。