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Managing personal communication: a guide for the foundation year doctor.

作者信息

Hooke Rachel

机构信息

Airedale NHS Trust, Steeton, Keighley, West Yorkshire BD20 6TD.

出版信息

Br J Hosp Med (Lond). 2009 Dec;70(12):M178-9. doi: 10.12968/hmed.2009.70.Sup12.45517.

Abstract

Everyone conducts private communication during work time at some point. This may be purely personal, such as with: your partner about when you will be home, a car salesman about delivery of a car for own use, your landlord about your home, your nanny about your child. Alternatively, it maybe work-related. This may include talking to: payroll about your salary, the medical human resources department about locum work, your consultant about your performance, a manager about another team member. Some could be a mixture, such as: with a car salesman about delivery of a car for work use, with the hospital crèche about your child, with the hospital accommodation office about your living quarters, to do with a job application (internal or external). Communication can be by telephone, e-mail or paper. Internet use will also be covered in this article.

摘要

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