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城市心理健康护士职业倦怠情况的探究。

An exploration of burnout among city mental health nurses.

作者信息

Sherring Simon, Knight Denise

机构信息

Early Intervention Team, Oxleas NHS Foundation Trust, London.

出版信息

Br J Nurs. 2009;18(20):1234-40. doi: 10.12968/bjon.2009.18.20.45114.

DOI:10.12968/bjon.2009.18.20.45114
PMID:20081659
Abstract

AIM

The aim of this research was to describe burnout among mental health nurses working in a city Trust and to develop an understanding of the variables involved in burnout for mental health nurses.

BACKGROUND

Mental health nursing is stressful and several authors have linked stress to burnout. Burnout results from high levels of occupational stress, and is characterized by: emotional exhaustion, depersonalization, and a perception of lack of personal accomplishment. There is a growing body of research regarding burnout among mental health nurses; however, there appears to be no research that considers UK mental health nurses working in cities.

METHODS

The study involved a questionnaire survey of all 475 mental health nurses working at a city NHS Trust. Data were collected in 2007.

RESULTS

A deeper understanding of burnout within the Trust was developed, with statistically significant relationships showing that nurses experiencing burnout were more likely to take sick leave and to be considering leaving their jobs or the NHS. Levels of burnout experienced were significantly related to academic qualifications, the frequency and adequacy of clinical supervision, feeling supported and valued at work and feeling involved in decision making and changes.

CONCLUSION

The perceived quality and frequency of clinical supervision influences the level of burnout experienced. Nurses who have higher-level academic qualifications and who feel supported and valued at work have lower levels of burnout.

摘要

目的

本研究旨在描述在一家城市信托机构工作的心理健康护士的职业倦怠情况,并深入了解心理健康护士职业倦怠的相关影响因素。

背景

心理健康护理工作压力较大,多位作者已将压力与职业倦怠联系起来。职业倦怠源于高水平的职业压力,其特征包括:情感耗竭、去个性化以及个人成就感缺失。关于心理健康护士职业倦怠的研究日益增多;然而,似乎尚无研究关注在城市工作的英国心理健康护士。

方法

该研究对一家城市国民保健服务信托机构的475名心理健康护士进行了问卷调查。数据于2007年收集。

结果

对该信托机构内的职业倦怠有了更深入的了解,具有统计学意义的关系表明,经历职业倦怠的护士更有可能请病假,并考虑离职或离开国民保健服务体系。所经历的职业倦怠程度与学历、临床督导的频率和充分性、在工作中感受到支持和重视以及参与决策和变革的感受显著相关。

结论

临床督导的感知质量和频率会影响所经历的职业倦怠程度。学历较高且在工作中感受到支持和重视的护士职业倦怠程度较低。

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