School of Nursing, University of British Columbia, Vancouver, BC, Canada.
Nurs Inq. 2010 Mar;17(1):27-38. doi: 10.1111/j.1440-1800.2009.00478.x.
Public health nurses (PHNs) play a vital role in supporting families at risk; few studies, however, have focused on how PHNs actually work with families to provide support, build trust, and use their clinical judgment to make decisions in complex, at-risk situations. In this study, we report on findings from research that illustrate how PHNs use relational approaches in their work with 'high priority' families. Drawing on data collected from interviews and focus groups with 32 PHNs, we discuss three central features inherent to working relationally with families at risk: (i) contextualizing the complexities of families' lives; (ii) responding to shifting contexts of risk and capacity; and (iii) working relationally with families under surveillance. These findings show that the ability to recognize risk and capacity as intersecting aspects of families' lives, and to practice from a stance that recognizes risk as contextualized is foundational to effective working relationships with high-priority families.
公共卫生护士(PHN)在支持高危家庭方面发挥着至关重要的作用;然而,很少有研究关注 PHN 实际上如何与家庭合作,提供支持、建立信任,并在复杂的高危情况下运用他们的临床判断做出决策。在这项研究中,我们报告了研究结果,说明了 PHN 如何在与“高优先级”家庭的工作中使用关系方法。本研究利用对 32 名 PHN 进行的访谈和焦点小组收集的数据,讨论了与处于风险中的家庭建立关系时固有的三个核心特征:(i)使家庭生活的复杂性具体化;(ii)应对风险和能力的不断变化的背景;(iii)在监督下与家庭建立关系。这些发现表明,能够认识到风险和能力是家庭生活相互交织的方面,并从认识到风险是具体的背景的立场出发进行实践,是与高优先级家庭建立有效工作关系的基础。