Glassman Nancy R, Habousha Racheline G, Minuti Aurelia, Schwartz Rachel, Sorensen Karen
Albert Einstein College of Medicine, Bronx, New York, USA.
Med Ref Serv Q. 2009 Oct;28(4):297-308. doi: 10.1080/02763860903248979.
Due to the proliferation of electronic resources, fewer users visit the library. Traditional classroom instruction and in-person consultations are no longer sufficient in assisting library users. Librarians are constantly seeking new ways to interact with patrons and facilitate efficient use of electronic resources. This article describes the development, implementation, and evaluation of a project in which desktop-sharing software was used to reach out to users at remote locations. Various ways of using this tool are described, and challenges and implications for future expansion are discussed.
由于电子资源的激增,到图书馆的用户越来越少。传统的课堂教学和面对面咨询已不足以帮助图书馆用户。图书馆员一直在寻找与读者互动的新方法,并促进电子资源的有效利用。本文描述了一个项目的开发、实施和评估,该项目使用桌面共享软件与远程用户进行联系。文中描述了使用该工具的各种方式,并讨论了未来扩展所面临的挑战和影响。