School of Communication, San Diego State University. CA 92182-4560, USA.
Health Commun. 2009 Oct;24(7):631-46. doi: 10.1080/10410230903242234.
Research documents how the care the holistic providers offer represents the quality communication that patients often do not receive from their biomedical providers. However, research investigating the perspectives of holistic providers concerning the role they see themselves playing in the provision of health is limited. This research explores the perceptions of holistic providers in Costa Rica about their communication with their patients. The results reveal two practices of communication-authenticating and integrating as central to providers' communication with patients in the provision of holistic health care. Providers describe their communication as an exploration of an anatomy of pain/suffering, including investigating the location, timing, length, intensity, and overall rhythm of the patient's condition and sense making that leads them to seek the care of a holistic provider. Most holistic providers see their role as being careful or full of care and suggest that they have an obligation to open their heart first of all.
研究文件记录了整体医疗服务提供者提供的护理如何代表了患者通常从生物医学提供者那里得不到的优质沟通。然而,关于整体医疗服务提供者对他们在提供健康护理方面所扮演角色的看法的研究是有限的。本研究探讨了哥斯达黎加整体医疗服务提供者对他们与患者沟通的看法。研究结果揭示了整体医疗服务提供者的两种沟通方式——确认和整合,这两种方式对提供者与患者进行整体医疗保健沟通至关重要。提供者将他们的沟通描述为对疼痛/苦难的一种解剖学的探索,包括调查患者病情的位置、时间、长度、强度和整体节奏,并对其进行感知,从而导致他们寻求整体医疗服务提供者的护理。大多数整体医疗服务提供者认为他们的角色是细心或充满关怀,并暗示他们有义务首先敞开心扉。