Renner Lynette M, Porter Rebecca L, Preister Steven
The University of Iowa, School of Social Work, Iowa City, Iowa 52242, USA.
Child Welfare. 2009;88(5):109-27.
Increasingly, effective supervision has been found to be critical in the retention of child welfare workers. In 2006 the State of Missouri Children's Division implemented a supervisory strategic plan to concentrate on supervisory training and effectiveness, with the expectation that emphasis on supervision would improve the retention of frontline workers. Using annual responses to the survey of organizational excellence and retention data, this study examines perceptions of child welfare workers and supervisors on three workplace constructs. Analyses support hypotheses that retention of workers improved in the year following the implementation of the supervisory plan, and measures of supervisor effectiveness, team effectiveness, and job satisfaction also increased. Explanations of primary findings are provided and implications for practice and policy are discussed.
越来越多的研究发现,有效的监督对于留住儿童福利工作者至关重要。2006年,密苏里州儿童司实施了一项监督战略计划,专注于监督培训和有效性,期望通过强调监督来提高一线工作者的留用率。本研究利用对组织卓越性调查的年度回应和留用数据,考察了儿童福利工作者和监督者对三种工作场所结构的看法。分析结果支持了以下假设:监督计划实施后的一年里,工作者的留用率有所提高,监督有效性、团队有效性和工作满意度的指标也有所增加。本文提供了主要研究结果的解释,并讨论了其对实践和政策的启示。