Florida International University, DM 256, 11200 S.W. 8th Street, Miami, FL, 33199, USA.
Adm Policy Ment Health. 2020 Sep;47(5):764-778. doi: 10.1007/s10488-020-01037-y.
Both organizational culture and climate are associated with service quality and outcomes across youth-service settings. Increasing evidence indicates capacity of organizational interventions to promote a positive and effective culture and climate. Less is known about common intervention components across studies and service settings. The current systematic review reviewed 9223 citations and identified 31 studies, across six youth-service settings, measuring changes over time in organizational culture and climate following implementation of an organizational or workforce support intervention. Results highlight the promise of organizational interventions, a need for more comparison and randomized designs, and future directions for maximizing capacity of organizations to promote health for frontline providers and the children they serve.
组织文化和氛围都与青年服务机构的服务质量和结果相关。越来越多的证据表明，组织干预措施有能力促进积极有效的文化和氛围。然而，关于跨研究和服务环境的常见干预因素，我们知之甚少。目前的系统评价回顾了 9223 条引文，确定了 31 项研究，这些研究跨越了六个青年服务环境，在实施组织或劳动力支持干预后，测量了组织文化和氛围随时间的变化。研究结果突显了组织干预的前景，需要更多的比较和随机设计，并为最大限度地提高组织能力以促进一线服务提供者及其服务对象的健康指明了未来方向。
