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探索通信助手作为增加使用辅助沟通的社区的沟通机会的一种选择。

Exploring communication assistants as an option for increasing communication access to communities for people who use augmentative communication.

机构信息

Augmentative Communication Community Partnerships-Canada, Toronto, Canada.

出版信息

Augment Altern Commun. 2010 Mar;26(1):48-59. doi: 10.3109/07434610903561498.

DOI:10.3109/07434610903561498
PMID:20196704
Abstract

This paper describes the results of a one-year intervention project that aimed to (a) learn about the communication supports required by people who use augmentative and alternative communication (AAC) when accessing their communities, (b) develop and implement a funded communication assistant service as an accessibility support option for people who use AAC when communicating in their communities, (c) evaluate the impact of the communication assistant service on community access for people who use AAC, and (d) make recommendations relating to the role of communication assistants as an option for increasing communication access for people who use AAC in their communities. Nine people who use AAC participated in this project. The findings suggest that the majority of participants experienced a range of communication barriers when communicating with people in their communities, and that the provision of trained communication assistants significantly increased (a) their ability to communicate and participate in their communities; (b) their feelings of dignity, empowerment, autonomy, and privacy, and (d) the quality of their community services. Unfamiliar communication partners reported increased satisfaction communicating with people who used AAC when a communication assistant was present. Implications and recommendations are made for the development of communication assistant services and further research.

摘要

本文描述了一项为期一年的干预项目的结果,该项目旨在:(a)了解使用辅助和替代性沟通(AAC)的人在进入社区时所需的沟通支持;(b) 作为一种无障碍支持选项,为在社区中进行沟通的使用 AAC 的人开发和实施有资金支持的沟通助理服务;(c) 评估沟通助理服务对使用 AAC 的人社区准入的影响;(d) 就沟通助理作为增加使用 AAC 的人在社区中进行沟通的一种选择的作用提出建议。九名使用 AAC 的人参与了该项目。研究结果表明,大多数参与者在与社区中的人交流时遇到了一系列沟通障碍,而经过培训的沟通助理的提供极大地增加了:(a) 他们在社区中进行沟通和参与的能力;(b) 他们的尊严、赋权、自主和隐私感;(d) 他们的社区服务质量。不熟悉沟通的伙伴报告说,当有沟通助理在场时,与使用 AAC 的人进行沟通的满意度增加了。本文为沟通助理服务的发展和进一步研究提出了影响和建议。

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