School of Nursing & Midwifery, University of Western Sydney, Sydney, NSW, 1797, Australia.
Issues Ment Health Nurs. 2010 May;31(5):331-5. doi: 10.3109/01612840903308531.
Bullying activities can be overt and intimidating or comparatively invisible to others. Nurses who work in a culture of bullying may experience job dissatisfaction and physiological and psychological consequences. Failure to adhere to professional responsibilities and engage in acceptable interpersonal behaviours sets the scene for unhealthy workplaces. Bullying is also costly to organisations due to increased leave and nurse attrition and decreased nurse productivity, satisfaction, and morale. This review provides an overview of bullying, how this impacts on nursing staff, and ways to reduce bullying incidents to cultivate a more positive work environment.
欺凌活动可能是公开的、恐吓性的，也可能对其他人来说是相对无形的。在欺凌文化中工作的护士可能会经历工作不满和生理及心理后果。未能遵守专业职责和从事可接受的人际关系行为会导致工作场所不健康。由于休假增加、护士流失和护士生产力、满意度和士气下降，欺凌行为对组织来说也是代价高昂的。本综述提供了欺凌行为的概述，以及它对护理人员的影响，以及减少欺凌事件的方法，以营造更积极的工作环境。
