Forrest Laura, Parker Rhian, Hegarty Kelsey, Tuschke Hagen
Australian Primary Health Care Research Institute, Australian National University, Canberra, Australian Capital Territory.
Aust Fam Physician. 2010 May;39(5):323-6.
Aggressive and violent behaviour by patients, or their relatives or friends, toward general practice staff is a matter of national concern. Forms of this behaviour include verbal and physical abuse, property damage, theft, stalking, sexual harassment and sexual abuse.
To determine the prevalence of patient initiated aggression and violence in Australian general practice a review of the literature was undertaken. Electronic databases were searched for relevant articles from 1989-2009.
Four regional Australian studies and one national New Zealand study were identified for comparison. These studies provided varied data on the prevalence of patient aggression and violence perpetrated toward general practitioners. None of the quantitative studies included other general practice staff.
Australian data investigating patient initiated aggression and violence in general practice are limited. Findings should be interpreted with caution due to methodological limitations. The lack of national data needs to be addressed.
患者及其亲属或朋友对全科医疗工作人员的攻击和暴力行为是一个全国性关注的问题。这种行为的形式包括言语和身体虐待、财产破坏、盗窃、跟踪、性骚扰和性侵犯。
为确定澳大利亚全科医疗中患者引发的攻击和暴力行为的患病率，进行了一项文献综述。检索了电子数据库中1989年至2009年的相关文章。
确定了四项澳大利亚地区研究和一项新西兰全国性研究进行比较。这些研究提供了关于针对全科医生的患者攻击和暴力行为患病率的不同数据。没有一项定量研究包括其他全科医疗工作人员。
澳大利亚关于全科医疗中患者引发的攻击和暴力行为的调查数据有限。由于方法学上的局限性，研究结果应谨慎解读。缺乏全国性数据的问题需要得到解决。
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