Victoria Infirmary, Glasgow G42 9TY, UK.
Br J Anaesth. 2010 Jul;105(1):76-82. doi: 10.1093/bja/aeq131. Epub 2010 May 27.
Medication errors are common throughout healthcare and result in significant human and financial cost. Prospective studies suggest that the error rate in anaesthesia is around one error in every 133 anaesthetics. There are several categories of medication error ranging from slips and lapses to fixation errors and deliberate violations. Violations may be more likely in organizations with a tendency to blame front-line workers, a tendency to deny the existence of latent conditions, and a blinkered pursuit of productivity indicators. In these organizations, borderline-tolerated conditions of use may occur which blur the distinction between safe and unsafe practice. Latent conditions will also make the error at the 'sharp end' more likely to result in actual patient harm. Several complementary strategies are proposed which may result in fewer medication errors. At the organizational level, developing a safety culture and promoting robust error reporting systems is key. The individual anaesthetist can play a part in this, setting an example to other members of the team in vigilance for errors, creating a safety climate with psychological safety, and reporting and learning from errors.
药物错误在医疗保健中很常见,会造成巨大的人力和财力成本。前瞻性研究表明,麻醉中的错误率约为每 133 次麻醉中有 1 次错误。药物错误有几个类别,从失误和疏忽到固定错误和故意违规。在倾向于指责一线工作人员、否认潜在条件存在以及盲目追求生产力指标的组织中,违规行为可能更有可能发生。在这些组织中,可能会出现边缘容忍的使用条件,模糊了安全和不安全实践之间的区别。潜在条件也会使“尖锐末端”的错误更有可能导致实际的患者伤害。提出了几种互补的策略,这些策略可能会减少药物错误。在组织层面上,培养安全文化和促进健全的错误报告系统是关键。个体麻醉师可以在这方面发挥作用,为团队中的其他成员树立警惕错误的榜样,营造具有心理安全感的安全氛围,并报告和从错误中学习。