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注册护士助理对“培训可得性”的认知:与护理助理绩效、人员流动、态度、职业倦怠及赋权的关系

The perception of "training availability" among certified nurse aides: relationship to CNA performance, turnover, attitudes, burnout, and empowerment.

作者信息

Yeatts Dale E, Cready Cynthia, Swan James, Shen Yuying

机构信息

Department of Sociology, University of North Texas, Denton, Texas, USA.

出版信息

Gerontol Geriatr Educ. 2010;31(2):115-32. doi: 10.1080/02701961003795722.

Abstract

The purpose of this study was to examine the relationship between the certified nurse aides' (CNAs) perception that "training is always available when needed" and the CNAs' performance, turnover, attitudes, burnout, and empowerment. The data came from a larger study where a self-administered survey instrument was completed by 359 CNAs working in 11 nursing homes in the North Texas region. The data analyses largely support previous research. Perceived training availability was most highly associated with participation in decision making, information exchange, the procedures used, and satisfaction/commitment. The data suggest that the CNAs surveyed may not have received substantial training related to the depersonalization of residents, self-esteem, and direct decision making. Further, the findings suggest an opportunity to improve training by including a component to help CNAs transfer the skills and knowledge learned during the training to the actual provision of resident care.

摘要

本研究的目的是考察注册护士助理(CNA)认为“培训在需要时随时可用”与CNA的工作表现、人员流动、态度、倦怠和赋权之间的关系。数据来自一项更大规模的研究,该研究采用自填式调查问卷,由在北德克萨斯地区11家养老院工作的359名CNA完成。数据分析在很大程度上支持了先前的研究。感知到的培训可用性与参与决策、信息交流、所使用的程序以及满意度/承诺度高度相关。数据表明,接受调查的CNA可能没有接受过与居民非人格化、自尊和直接决策相关的大量培训。此外,研究结果表明有机会改进培训,增加一个组成部分,帮助CNA将培训期间学到的技能和知识应用到实际的居民护理中。

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