Prati G, Pietrantoni L
Dipartimento di Scienze dell'Educazione, Università di Bologna.
G Ital Med Lav Ergon. 2009 Jul-Sep;31(3 Suppl B):B5-11.
Fire-fighters, paramedics and civil protection volunteers routinely confront potentially traumatic events in the course of their jobs. The frequency of exposure to critical incidents and the relationship between critical incident exposure and quality of life (Professional Quality of Life Scale, PROQOL, Stamm, 2005)
A sample of 586 Italian emergency workers.
The data indicated that the most frequent critical incidents were incidents involving multiple casualties (65% three or more times), prolonged extrication of trapped victim with life-threatening injuries (64% three or more times), verbal or physical threat by public while on duty (41% three or more times), and victims known to fire-emergency worker (40% three or more times). Infrequent events included serious line of duty injury to self (76% never) and colleagues and line of duty risk of injury or death to self (53% never) and colleagues (47% never). Emergency health workers were more exposed to critical incidents in comparison to fire-fighters. Result from non-parametric correlation analyses indicated that the more infrequent events showed the strong association with compassion fatigue and burnout while failed mission after extensive effort was the event most strongly associated with most associated with compassion satisfaction.
消防员、护理人员和民事保护志愿者在工作过程中经常面临潜在的创伤性事件。接触重大事件的频率以及重大事件接触与生活质量之间的关系（职业生活质量量表，PROQOL，斯坦姆，2005年）
586名意大利急救人员的样本。
数据表明，最常见的重大事件是涉及多名伤亡人员的事件（65%发生过三次或更多次）、长时间解救受危及生命伤害的被困受害者（64%发生过三次或更多次）、执勤时受到公众的言语或身体威胁（41%发生过三次或更多次）以及急救人员认识的受害者（40%发生过三次或更多次）。不常见的事件包括自身（76%从未发生过）和同事在执行任务时受重伤以及自身（53%从未发生过）和同事（47%从未发生过）在执行任务时面临受伤或死亡风险。与消防员相比，急救人员接触重大事件的情况更多。非参数相关分析结果表明，不常见的事件与同情疲劳和职业倦怠的关联更强，而经过大量努力后任务失败是与同情满意度关联最强的事件。
