Conrad David, Kellar-Guenther Yvonne
JFK Partners, Department of Pediatrics, University of Colorado Health Sciences Center, 4200 East Ninth Avenue, Campus Box C221, Denver, CO 80262, USA.
Child Abuse Negl. 2006 Oct;30(10):1071-80. doi: 10.1016/j.chiabu.2006.03.009. Epub 2006 Oct 2.
The goal of this study was to understand better the risk of compassion fatigue (the trauma suffered by the helping professional) and burnout (emotional exhaustion, depersonalization, and reduced sense of personal accomplishment), and the potential for compassion satisfaction (the fulfillment from helping others and positive collegial relationships) among Colorado county child protection staff using the Compassion Satisfaction/Fatigue Self-Test [Figley, C. R., & Stamm, B. H. (1996). Psychometric review of Compassion Fatigue Self-Test. In B. H. Stamm (Ed.), Measurement of stress, trauma, and adaptation (pp. 127-130). Lutherville, MD: Sidran Press]. An additional goal was to test the relationship of these three constructs to each other.
A self-report instrument developed by Stamm and Figley was used to measure the risk of compassion fatigue and burnout and the potential for compassion satisfaction among 363 child protection staff participating in a secondary trauma training seminar.
Participants were significantly more likely to have high risk of compassion fatigue, extremely low risk of burnout, and good potential for compassion satisfaction. Participants with high compassion satisfaction had lower levels of compassion fatigue (p=.000; mean=35.73 high compassion satisfaction group, mean=43.56 low group) and lower levels of burnout (p=.000; mean=32.99 high compassion satisfaction group, mean=41.69 low group).
Approximately 50% of Colorado county child protection staff suffered from "high" or "very high" levels of compassion fatigue. The risk of burnout was considerably lower. More than 70% of staff expressed a "high" or "good" potential for compassion satisfaction. We believe compassion satisfaction may help mitigate the effects of burnout.
本研究的目的是通过使用《同情满意度/疲劳自测》[菲格利,C.R.,& 斯坦姆,B.H.(1996年)。《同情疲劳自测》的心理测量学综述。载于B.H.斯坦姆编著的《压力、创伤与适应的测量》(第127 - 130页)。马里兰州路德维尔:西德兰出版社],更好地了解科罗拉多州县儿童保护工作人员出现同情疲劳(帮助专业人员所遭受的创伤)和职业倦怠(情绪耗竭、去个性化和个人成就感降低)的风险,以及同情满意度(从帮助他人和积极的同事关系中获得的满足感)的可能性。另一个目标是测试这三个构念之间的相互关系。
使用斯坦姆和菲格利开发的一份自陈式量表,对参加二次创伤培训研讨会的363名儿童保护工作人员的同情疲劳和职业倦怠风险以及同情满意度的可能性进行测量。
参与者出现同情疲劳的风险显著更高,职业倦怠风险极低,且有良好的同情满意度可能性。同情满意度高的参与者同情疲劳水平较低(p = 0.000;高同情满意度组均值 = 35.73,低同情满意度组均值 = 43.56),职业倦怠水平也较低(p = 0.000;高同情满意度组均值 = 32.99,低同情满意度组均值 = 41.69)。
科罗拉多州县约50%的儿童保护工作人员遭受“高”或“非常高”程度的同情疲劳。职业倦怠风险则低得多。超过70%的工作人员表示有“高”或“良好”的同情满意度可能性。我们认为同情满意度可能有助于减轻职业倦怠的影响。