Curtin University of Technology, Perth, WA 6845, Australia.
Int J Ment Health Nurs. 2010 Jun;19(3):186-94. doi: 10.1111/j.1447-0349.2009.00663.x.
Workplace violence directed at nurses working in both the mental health and general areas of the hospital is a common occurrence and the impact of these events on all parties may be severe. A consequence of these confronting situations is the possibility that nurse victims will leave the profession. To help administrators facilitate nurses' psychological recovery, this qualitative study identified how nurses in several areas of a hospital setting adapted to workplace violence, research which has been previously unexamined. This study was the first of its kind to use a theory of cognitive adaptation to explore nurses' experiences of workplace violence. Participants were found to use the cognitive processes of finding meaning, gaining mastery and enhancing the self to adapt to workplace violence. Critical incident debriefing may facilitate the nurse victim's psychological recovery following an episode of workplace violence.
工作场所暴力指向在医院的精神卫生和一般领域工作的护士是很常见的，这些事件对所有各方的影响可能是严重的。这些对抗性情况的后果之一是护士受害者可能会离开这个行业。为了帮助管理人员促进护士的心理康复，这项定性研究确定了医院环境中的护士如何适应工作场所暴力，这是以前从未研究过的。这项研究是首次使用认知适应理论来探索护士在工作场所暴力方面的经历。研究发现，参与者使用寻找意义、获得掌控和增强自我的认知过程来适应工作场所暴力。关键事件汇报可能会促进护士在遭受工作场所暴力后的心理康复。
