Hegney Desley, Eley Robert, Plank Ashley, Buikstra Elizabeth, Parker Victoria
Research Practice Development Centre, University of Queensland and Blue Care, Queensland, Australia.
Int J Nurs Pract. 2006 Aug;12(4):220-31. doi: 10.1111/j.1440-172X.2006.00571.x.
This paper presents the results on workplace violence from a larger study undertaken in 2004. Comparison is made with the results of a similar study undertaken in 2001. The study involved the random sampling of 3,000 nurses from the Queensland Nurses' Union's membership in the public (acute hospital and community nursing), private (acute hospital and domiciliary nursing) and aged care (both public and private aged care facilities) sectors. The self-reported results suggest an increase in workplace violence in all three sectors. Although there are differences in the sources of workplace violence across the sectors, the major causes of workplace violence are: clients/patients, visitors/relatives, other nurses, nursing management and medical practitioners. Associations were also found between workplace violence and gender, the designation of the nurse, hours of employment, the age of the nurse, morale and perceptions of workplace safety. Although the majority of nurses reported that policies were in place for the management of workplace violence, these policies were not always adequate.
本文展示了2004年一项规模更大的研究中关于工作场所暴力的结果。将其与2001年进行的一项类似研究的结果进行了比较。该研究涉及从昆士兰护士联盟在公共部门（急症医院和社区护理）、私营部门（急症医院和家庭护理）以及老年护理部门（公共和私营老年护理机构）的会员中随机抽取3000名护士。自我报告的结果表明，所有这三个部门的工作场所暴力都有所增加。尽管各部门工作场所暴力的来源存在差异，但工作场所暴力的主要原因包括：客户/患者、访客/亲属、其他护士、护理管理层和医生。研究还发现工作场所暴力与性别、护士职称、工作时长、护士年龄、士气以及对工作场所安全的认知之间存在关联。尽管大多数护士报告称有管理工作场所暴力的政策，但这些政策并不总是足够完善。
