急症室对患者电话咨询的回复。
Accident & Emergency Department's response to patients' inquiries by telephone.
作者信息
Singh G, Barton D, Bodiwala G G
机构信息
Accident & Emergency Department, Leicester Royal Infirmary.
出版信息
J R Soc Med. 1991 Jun;84(6):345-6. doi: 10.1177/014107689108400613.
Abstract
A prospective survey of all telephone calls for medical advice to the Accident & Emergency Department of Leicester Royal Infirmary was undertaken. The objectives of the study were to quantitate the frequency and circumstances related to these inquiries. Over the study period of 10 days, details of 154 telephone calls were recorded. The results demonstrated the perception of the general public, that the A & E department was the most logical place to contact. Only 30% (46) attempted to seek advice from their general practitioner prior to calling the department.
摘要
对拨打莱斯特皇家医院急诊科医疗咨询电话的所有情况进行了一项前瞻性调查。该研究的目的是对这些咨询的频率和相关情况进行量化。在为期10天的研究期间，记录了154个电话的详细信息。结果表明，普通公众认为急诊科是最合理的咨询部门。在拨打该部门电话之前，只有30%（46人）试图向他们的全科医生寻求建议。
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