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执业护士的工作满意度:基于赫兹伯格理论的分析

Job satisfaction of nurse practitioners: an analysis using Herzberg's theory.

作者信息

Koelbel P W, Fuller S G, Misener T R

机构信息

Mary Black Memorial Hospital, Spartanburg, S.C.

出版信息

Nurse Pract. 1991 Apr;16(4):43, 46-52, 55-6.

PMID:2062471
Abstract

The current sociopolitical and economic forces affecting health care may lead to job dissatisfaction among nurse practitioners, according to results of a South Carolina study. A mailed survey that consisted of the Index of Job Satisfaction and the Minnesota Satisfaction Questionnaire--Short Form was used to test Herzberg's dual-factor theory of job satisfaction. A response rate of 90 percent was attained, with a final sample of 132 nurse practitioners and midwives. Consistent with the predictions of Herzberg's model, intrinsic factors served as sources of job satisfaction, while extrinsic factors were the primary sources of job dissatisfaction. Nurse practitioners in the sample reported a moderate amount of satisfaction with their "overall jobs." Suggestions are provided for ways both nurse practitioners and health administrators can enhance job satisfaction.

摘要

南卡罗来纳州一项研究的结果显示,当前影响医疗保健的社会政治和经济力量可能导致执业护士工作满意度下降。一项邮寄调查使用了工作满意度指数和明尼苏达满意度问卷简版,以检验赫茨伯格的工作满意度双因素理论。调查回复率达90%,最终样本包括132名执业护士和助产士。与赫茨伯格模型的预测一致,内在因素是工作满意度的来源,而外在因素是工作不满的主要来源。样本中的执业护士对其“整体工作”表示了一定程度的满意。文中为执业护士和卫生管理人员提高工作满意度提供了建议。

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