Grace M
Hosp Pharm. 1980 Dec;15(12):594-8.
In recent years a great deal of attention has been paid to motivation and job satisfaction among hospital pharmacy practitioners. Institutional pharmacy managers should become more aware of ways in which they can motivate members of their staff. Specifically, Frederick Herzberg's Two-Factor Theory is discussed in reference to its origination, major tenets, and practical applications in institutional pharmacy practice settings. Principally, Herzberg's theory explains needs of workers in terms of extrinsic factors called "hygienes" and intrinsic factors called "motivators." The theory suggests that job satisfaction and dissatisfaction are not opposites but two separate dimensions. According to this theory, an employee will be motivated if the task allows for the following: 1)actual achievement, 2) recognition for achievement, 3) increased responsibility, 4) opportunity for growth (professionally), and 5) chance for advancement. It is concluded that some of these suggested applications can be useful to managers who are faced with low morale among the members of their staff.
近年来，医院药房从业者的动机和工作满意度受到了极大关注。机构药房经理应更加了解激励员工的方法。具体而言，将讨论弗雷德里克·赫茨伯格的双因素理论，涉及其起源、主要原则以及在机构药房实践环境中的实际应用。主要地，赫茨伯格的理论从被称为“保健因素”的外在因素和被称为“激励因素”的内在因素方面解释了员工的需求。该理论表明工作满意度和不满并非相反的两极，而是两个独立的维度。根据这一理论，如果工作任务具备以下几点，员工就会受到激励：1）实际成就；2）对成就的认可；3）更多的责任；4）成长机会（职业方面）；5）晋升机会。得出的结论是，这些建议的应用对那些面临员工士气低落问题的管理者可能有用。
