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[我们对工作中的社会心理风险了解多少?第二部分。员工对工作压力来源及后果的认知分析]

[What do we know about psychosocial risks at work? Part II.The analysis of employee's knowledge of sources and consequences of stress at work].

作者信息

Potocka Adrianna, Merecz-Kot Dorota

机构信息

Zakład Psychologii Pracy, Instytut Medycyny Pracy im. prof. J. Nofera, Łódź.

出版信息

Med Pr. 2010;61(4):393-411.

Abstract

BACKGROUND

Psychosocial risks at work are the challenge facing the occupational health and safety protection. They are seen as a threat to the employees' health and functioning. They also contribute to negative outcomes in the organizations. The study was focused on the assessment of employees' knowledge of occupational stressors, their consequences and preventive measures. The assessment results will help in the development of an educational program aimed at increasing awareness of occupational stress among employees.

MATERIAL AND METHOD

210 employees participated in the study. By the mean of survey "Psychosocial Risks at Work-place" the information on the respondents' knowledge of occupational stress issues was collected.

RESULTS

Stressors intrinsic to the job (mostly work overload) were recognized as best known to employees (67.62%). The second place was occupied by stressors originating from interpersonal relationships at work (51.9% of respondents pointed out that problem). Almost no one (0.48%) mentioned home-work interference as a source of occupational stress. According to the respondents' opinion, occupational stress mostly results in health decline. The employees who participated in the study believe that the employer (13.81%) or the superior (19.05%) is responsible for psychosocial risks prevention at the work place. Almost a half of subjects (46.67%) did not know whether there are any law regulations on psychosocial risk at work in Poland.

CONCLUSIONS

The respondents showed an average level of knowledge of psychosocial risk at the work place and knew almost nothing about occupational stress prevention. The results of the study point to the need for systematic education of employees about stress and stress related issues.

摘要

背景

工作中的社会心理风险是职业健康与安全保护面临的挑战。它们被视为对员工健康和机能的威胁。它们还会给组织带来负面后果。该研究聚焦于评估员工对职业压力源、其后果及预防措施的了解。评估结果将有助于制定一项旨在提高员工对职业压力认识的教育计划。

材料与方法

210名员工参与了该研究。通过“工作场所的社会心理风险”调查收集了受访者对职业压力问题了解情况的信息。

结果

工作本身的压力源(主要是工作负荷过重)被员工认为是最广为人知的(67.62%)。排在第二位的是工作中人际关系产生的压力源(51.9%的受访者指出了这个问题)。几乎没人(0.48%)提到家庭与工作的干扰是职业压力的一个来源。根据受访者的看法,职业压力大多会导致健康下降。参与研究的员工认为雇主(13.81%)或上级(19.05%)应对工作场所的社会心理风险预防负责。近一半的受访者(46.67%)不知道波兰是否有关于工作中社会心理风险的法律法规。

结论

受访者对工作场所社会心理风险的了解处于平均水平,对职业压力预防几乎一无所知。研究结果表明有必要对员工进行关于压力及与压力相关问题的系统教育。

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