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护理人员团队合作和工作满意度。

Nursing staff teamwork and job satisfaction.

机构信息

National Institutes of Health, National Institute of Nursing Research, Division of Intramural Research, Bethesda, MD, USA.

出版信息

J Nurs Manag. 2010 Nov;18(8):938-47. doi: 10.1111/j.1365-2834.2010.01153.x. Epub 2010 Oct 4.

Abstract

AIM

The aim of the present study was to explore the influence of unit characteristics, staff characteristics and teamwork on job satisfaction with current position and occupation.

BACKGROUND

Teamwork has been associated with a higher level of job satisfaction but few studies have focused on the acute care inpatient hospital nursing team.

METHODS

This was a cross-sectional study with a sample of 3675 nursing staff from five hospitals and 80 patient care units. Participants completed the Nursing Teamwork Survey (NTS).

RESULTS

Participants' levels of job satisfaction with current position and satisfaction with occupation were both higher when they rated their teamwork higher (P<0.001) and perceived their staffing as adequate more often (P<0.001). Type of unit influenced both satisfaction variables (P<0.05). Additionally, education, gender and job title influenced satisfaction with occupation (P<0.05) but not with current position.

CONCLUSIONS

Results of this present study demonstrate that within nursing teams on acute care patient units, a higher level of teamwork and perceptions of adequate staffing leads to greater job satisfaction with current position and occupation.

IMPLICATIONS FOR NURSING MANAGEMENT

Findings suggest that efforts to improve teamwork and ensure adequate staffing in acute care settings would have a major impact on staff satisfaction.

摘要

目的

本研究旨在探讨单位特征、人员特征和团队合作对当前岗位和职业满意度的影响。

背景

团队合作与更高水平的工作满意度相关,但很少有研究关注急性护理住院医院护理团队。

方法

这是一项横断面研究,样本来自五家医院和 80 个患者护理单元的 3675 名护理人员。参与者完成了护理团队调查(NTS)。

结果

当参与者对团队合作的评价更高(P<0.001)且更频繁地认为人员配备充足(P<0.001)时,他们对当前岗位和职业的满意度水平更高(P<0.001)。单位类型影响了这两个满意度变量(P<0.05)。此外,教育、性别和职称影响职业满意度(P<0.05),但不影响当前岗位。

结论

本研究的结果表明,在急性护理患者单元的护理团队中,更高水平的团队合作和充足的人员配备感会导致对当前岗位和职业的更高满意度。

对护理管理的启示

研究结果表明,在急性护理环境中,努力改善团队合作和确保充足的人员配备将对员工满意度产生重大影响。

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