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以患者为中心的模式,在不增加成本的情况下改善指标:从患者和家属的角度看待所有的护理。

A patient-centered model to improve metrics without cost increase: viewing all care through the eyes of patients and families.

机构信息

The Orthopaedic Program, Magee Women's Hospital of UPMC, Pittsburgh, Pennsylvania, USA.

出版信息

J Nurs Adm. 2010 Dec;40(12):540-6. doi: 10.1097/NNA.0b013e3181fc1.

DOI:10.1097/NNA.0b013e3181fc1
PMID:21084890
Abstract

The need for patient-centeredness in care delivery has been articulated for decades, yet meaningful progress toward patient-centered healthcare has been hobbled by the lack of a replicable patient-centered care model and method. The authors describe the patient- and family-centered care method, built around viewing every care experience through the eyes of the patient and family, and its outcomes proving the approach is replicable and sustainable while improving outcomes without additional cost. A follow-up article on patient and family shadowing will be published in the January 2011 issue.

摘要

几十年来,人们一直强调医疗服务中以患者为中心的必要性,但由于缺乏可复制的以患者为中心的医疗服务模式和方法,以患者为中心的医疗服务的真正进展一直受到阻碍。作者描述了以患者和家庭为中心的护理方法,该方法围绕通过患者和家庭的视角来看待每一次护理体验,并证明该方法是可复制和可持续的,同时可以提高护理效果,而无需增加额外的成本。一篇关于患者和家属跟随的后续文章将发表在 2011 年 1 月的期刊上。

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