Department of Psychiatry, University of Rochester Medical Center, Rochester, New York 14641, USA.
Acad Med. 2011 Jan;86(1):85-9. doi: 10.1097/ACM.0b013e3181ff7a63.
Clinical clerkship directors and faculty undertake the challenge of teaching patient-centered communication to students who face the enormous doctor-centered task of learning diagnostic medicine. The authors examined students' written reactions to the narrative exercise, which, drawing from narrative medicine and narrative therapy, challenges students to be more patient-centered by writing a patient's life story and sharing it with that patient.
During one-half of an academic year (2008-2009), the authors used qualitative methods to explore the range of medical student experiences with the narrative exercise in the psychiatry clerkship.
During the study period, 46 medical students completed the exercise, and 44 (96%) submitted 367 comments for the research team to analyze. Four broad categories emerged: (1) communication, (2) insight, (3) hope, and (4) mixed or negative reactions. The most common theme was improved communication, which comprised the subcategories of enhanced active listening, opening up, and relationship building. Improved insights included student insights into their patients, as well as the facilitation of patient insights into themselves, especially regarding their own strengths and relationships. The exercise was well received by students: Only five comments were categorized as negative, and all of these related to difficulties selecting patients.
Students reported many examples of improved patient-centered communication facilitated by the exercise. The narrative exercise may also promote a greater understanding of patients as complete human beings rather than diagnostic entities. The approach may be useful in educational settings beyond the psychiatry clerkship.
临床实习指导教师和教师承担着向学生传授以患者为中心的沟通技巧的挑战,而学生面临着学习诊断医学这一巨大的以医生为中心的任务。作者考察了学生对叙事练习的书面反应,该练习借鉴了叙事医学和叙事疗法,通过撰写患者的生活故事并与该患者分享,挑战学生更加以患者为中心。
在一个学年的一半时间(2008-2009 年)中,作者使用定性方法探讨了叙事练习在精神病学实习中的范围,研究了医学生的体验。
在研究期间,46 名医学生完成了练习,其中 44 名(96%)提交了 367 条评论供研究团队分析。出现了四个广泛的类别:(1)沟通,(2)洞察力,(3)希望,和(4)混合或负面反应。最常见的主题是改善沟通,包括增强主动倾听、开放和建立关系的子类别。深入的见解包括学生对他们的病人的见解,以及促进病人对自己的见解,特别是关于他们自己的优势和关系。该练习受到学生的好评:只有 5 条评论被归类为负面,所有这些评论都与选择患者的困难有关。
学生报告了许多通过练习促进以患者为中心的沟通的改进的例子。叙事练习也可以促进更全面地理解患者作为完整的人,而不是诊断实体。这种方法在精神病学实习以外的教育环境中可能是有用的。