Department of Health Policy Management (iBMG), Erasmus University Rotterdam, The Netherlands.
Health Soc Care Community. 2011 May;19(3):307-16. doi: 10.1111/j.1365-2524.2010.00978.x. Epub 2010 Dec 13.
In youth care, little is known about what makes teamwork effective. What is known mostly reflects the view of managers in care organisations, as objective outcome measures are lacking. The objective of this article was to explore the views of youth care workers in different types of teams on the relative importance of characteristics of teamwork for its effectiveness. Q methodology was used. Fifty-one respondents rank-order 34 opinion statements regarding characteristics of teamwork. Individual Q sorts were analysed using by-person factor analysis. The resulting factors, which represented team workers' views of what is important for effective teamwork, were interpreted and described using composite rankings of the statements for each factor and corresponding team workers' explanations. We found three views of what makes teamwork effective. One view emphasised interaction between team members as most important for team effectiveness. A second view pointed to team characteristics that help sustain communication within teams as being most important. In the third view, the team characteristics that facilitate individuals to perform as a team member were put forward as most important for teamwork to be effective. In conclusion, different views exist on what makes a team effective in youth care. These views correspond with the different types of teams active in youth care as well as in other social care settings.
在青年关怀领域，人们对是什么因素使得团队合作有效知之甚少。人们所了解的主要反映了关怀组织管理人员的观点，因为缺乏客观的结果衡量标准。本文的目的是探索不同类型团队中的青年关怀工作者对团队合作有效性的相对重要特征的看法。采用了 Q 方法。51 名受访者对 34 条关于团队合作特征的意见陈述进行了排序。通过个人 Q 分类分析对个人 Q 分类进行了分析。使用每个因素的陈述的综合排名和相应的团队成员的解释来解释和描述由此产生的代表团队成员对有效团队合作重要性看法的因素。我们发现了三种对团队合作有效性的看法。一种观点强调团队成员之间的互动对团队有效性最重要。第二种观点指出，有助于维持团队内部沟通的团队特征是最重要的。在第三种观点中，提出促进个人作为团队成员表现的团队特征是团队合作有效的最重要因素。总之，在青年关怀中，对于是什么因素使得团队有效存在不同的看法。这些观点与青年关怀中以及其他社会关怀环境中活跃的不同类型的团队相对应。
