Department of Psychological Medicine, Institute of Psychiatry, King's College London, London, UK.
J Ment Health. 2011 Apr;20(2):185-97. doi: 10.3109/09638237.2011.556162.
Occupational support workers in the mental healthcare sector are exposed to considerable occupational stress and have little access to stress management facilities.
This article describes the process behind creating a web-based stress management intervention (SMI) for occupational support workers in the mental healthcare sector.
Mixed methods were used to inform the content of the web-based SMI, following MRC strategy for designing interventions and PRIMA-EF guidelines for best practice in SMI design. We conducted a literature review to ascertain the content of interventions that had been shown to be successful in reducing stress in mental healthcare populations. In addition, we conducted focus groups in order to assess specific stressors that individuals in the occupational support sector deemed to be important.
The literature review showed that a variety of methods had been successful for reducing occupational stress in the mental healthcare sector including: Relaxation and Cognitive Behavioural Therapy techniques, and skills training in; time management, problem-solving and communication. Individuals in the focus groups identified both personal and organisational stressors to be addressed in the intervention.
This intervention was developed with reference to a design strategy, using input from the target population.
精神卫生保健领域的职业支持工作者面临相当大的职业压力，几乎无法获得压力管理设施。
本文介绍了为精神卫生保健领域的职业支持工作者创建基于网络的压力管理干预措施（SMI）的过程。
采用混合方法为基于网络的 SMI 提供内容，遵循 MRC 设计干预措施的策略和 PRIMA-EF 设计 SMI 的最佳实践指南。我们进行了文献回顾，以确定已被证明可成功降低精神卫生保健人群压力的干预措施的内容。此外，我们还进行了焦点小组讨论，以评估职业支持部门的个人认为重要的特定压力源。
文献综述表明，在精神卫生保健领域，有多种方法可成功减轻职业压力，包括：放松和认知行为疗法技术，以及时间管理、解决问题和沟通方面的技能培训。焦点小组中的个人确定了需要在干预措施中解决的个人和组织压力源。
该干预措施是根据设计策略制定的，参考了目标人群的意见。
