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基于网络的主管培训对员工主管支持及心理困扰的影响:一项随机对照试验。

Effects of web-based supervisor training on supervisor support and psychological distress among workers: a randomized controlled trial.

作者信息

Kawakami Norito, Kobayashi Yuka, Takao Soshi, Tsutsumi Akizumi

机构信息

Hygiene and Preventive Medicine, Okayama University Graduate School of Medicine and Dentistry, 2-5-1 Shikata-cho, Okayama 700-8558, Japan.

出版信息

Prev Med. 2005 Aug;41(2):471-8. doi: 10.1016/j.ypmed.2005.01.001.

DOI:10.1016/j.ypmed.2005.01.001
PMID:15917043
Abstract

BACKGROUND

A randomized controlled trial was conducted to determine the effects of web-based supervisor training on worksite mental health on supervisor support and psychological distress among subordinate workers.

METHODS

Section chiefs in a computer engineering company were randomly assigned to either a training group (n = 9) or a non-training group (n = 7). The section chiefs in the training group participated in web-based self-learning training on worksite mental health. A total of 92 subordinate workers under the trained section chiefs (the intervention group) and 84 subordinate workers under the untrained section chiefs (the control group) completed a questionnaire at baseline and a 3-month follow-up.

RESULTS

The score of supervisor support greatly decreased in the control group during the follow-up period, and the score changed very little in the intervention group, with a significant intervention effect (P = 0.032). This pattern was more pronounced for one particular item dealing with the extent to which a supervisor listens to personal problems of subordinate workers (the intervention effect, P = 0.012). No intervention effect was observed for the score measuring co-worker support, psychological distress, or other job stressors among subordinate workers (P > 0.05).

CONCLUSIONS

It is suggested that the web-based training of supervisors on worksite mental health is useful in improving, or at least maintaining, supervisor support among subordinate workers.

摘要

背景

开展了一项随机对照试验,以确定基于网络的主管培训对工作场所心理健康、主管支持以及下属员工心理困扰的影响。

方法

一家计算机工程公司的部门主管被随机分为培训组(n = 9)和非培训组(n = 7)。培训组的部门主管参加了关于工作场所心理健康的网络自学培训。共有92名接受培训的部门主管手下的下属员工(干预组)和84名未接受培训的部门主管手下的下属员工(对照组)在基线时和3个月随访时完成了问卷调查。

结果

随访期间,对照组主管支持得分大幅下降,干预组得分变化很小,有显著的干预效果(P = 0.032)。对于一项关于主管倾听下属员工个人问题程度的特定项目,这种模式更为明显(干预效果,P = 0.012)。在测量下属员工的同事支持、心理困扰或其他工作压力源得分方面未观察到干预效果(P > 0.05)。

结论

建议对主管进行基于网络的工作场所心理健康培训有助于改善或至少维持下属员工获得的主管支持。

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